Support
SIPD Services gives you a support service that is performed by qualified personnel holding Acumatica Certified Specialist certification. From installation to customization, we make sure that everything is optimized.
All these activities, whether it’s configuration, adaptation and personalization, do not change the business logic Acumatica whose source code is exposed.
Even adding a field on the screen, adding a display screen or a new report are simple and accessible via Acumatica’s interface customizations.
It is the same for invoice forms that must be tailored to your colors and your needs. Acumatica provides all the tools to do so.
Finally, many behaviors and process of the application are defined via software configuration that are performed initially.
All these professional services are offered by SIPD Services.
Objective: independant
We offer a personalized service adapted to your specifications in order to improve your use of the Acumatica software. Our goal is that your business can quickly use Acumatica independently and efficiently.
Training
Usually, we rarely use software functions to their fullest. Although, learning more about its functionalities could be beneficent by learning good practices and could help you save time and efforts.
Call& Support Center
The SiPD support contract allows you to communicate with our call center, offering a guaranteed response time of one hour, efficiently and hassle-free.
During interventions, our technicians can either share their screen with you or take control of yours with your permission.
Developments
We also offer on-demand development software. Our programmers have the Acumatica Certified Developer certification. New processing screens, modifications to the business logic, even new complex reports can be added through Acumatica Studio, a development environment that comes with Acumatica.